The Safe Streets Campaign emphasizes community mobilization as a proactive approach to reduce and deter crime. Making use of community resources will help you connect with the help you need to improve your neighborhood. Here, you’ll find resources such as web sites, telephone contact information, tips and advice, and frequently asked questions (FAQs). You may find information here that can help you directly tackle issues that impact your neighborhood.



Call PSE at 1-888-225-5773 or call 911 for a natural gas or electric emergency, such as a gas leak or downed power line.

Smell natural gas?
-Do no tuse cell or land line phones near the leak.
-Do not touch any electric switches or use another electrical device.
-Do not smoke; light a match; use a lighter.
Your nose is not the only way to detect a natural gas leak. Blowing dirt, bubbles in a puddle or a hissing sound may indicate a leak.

Call 811 before you dig
Whether you're a homewoner or contractor, contact the 811 "Call Before You Dig" hotline two buisness days before digging. The law* requires anyone digging to call and have underground utilities located to avoid potential hazards. If you think you damaged underground utility line or smell th eodor of natural gas follow the safety steps above.
*See RCW 19.122 on

Safety Stinks! (For good reason)
Clean burning natural gas is odorless, colorless and non-toxic in its natural state. PSE adds a distinictive sulfur or rotten-egg odor to natural gas so even teh smallest leak can be detected.
Make sure your family and friends also know the smell of natural gas.

Click here to test your knowledge

Markers identify natural gas pipelines
PSE installs above-ground pipeline markers to indicate buried natural gas pipelines in teh area. These are generally situated along highways and major road and railway intersections.

They display the name and phone numbers of the pipeline operator in case of an emergency. Pipeline markers are warning signsg indicate only the presence of a pipeline. Call 811 to determine the exact location of the pipeline.

We troubleshoot furnace problems
If you think your natural gas furnace, water heater or other appliances are not operating safely, or if you are having problems with pilot lights, please call us to schedule a PSE natural gas service technician for a free visit to diagnose the problem.
Depending on the diagnosis, the technician may make minor repairs (there will be a charge for parts and labor) or recommend you choose a contractor. Call PSE at 1-888-225-5773 to report your problem and schedule a PSE service technician.

Stay clear of downed power lines
•Make sure there's at least a 10-foot clearance from overhead power lines for yourself and any equipment, such as ladders or antennas or painting, roofing or tree-pruning.
•Never try to retrieve anything caught in a power line or from a tree near a power line.
•Always assume a downed power line is energized, and move away to safety.
•Never touch a downed power line or anything near it.
•If you are in a vehicle and come in contact with a downed power line or electric equipment, stay in the vehicle, keep your car door closed. If able, call 911.

Be prepared for emergencies
Use this checklist to plan ahead and stay safe during a major power outage or natural disaster, such as an earthquake.
√Keep flashlights handy and make sure they have fresh batteries. Also, keep extra batteries on hand.
√Obtain an emergency kit that includes a three-day supply or food, water, flashlights, battery-powered or hand-crank radio, extra batteries, medicine, pet supplies and a first aid kit.
√Have PSE's 24-hour customer service line - 1-888-225-5773 - readily available in case you need to call to report an electric or natural gas emergency.

For additional preparedness tips, visit:

Puget Sound Energy
TTY: 1-800-962-9498